Better Equipped for Tomorrow

The Story of EBL

Eastern Bank Limited: Passionate about Performance

Leveraging on core strengths in IT, corporate governance and service excellence, Eastern Bank Limited, better known for its acronym EBL, has emerged as one of the most valuable financial institutions in Bangladesh. The guiding principle of EBL is to meet new challenges of contemporary market place and at the same time is focused on the power of personal touch and relationship banking

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EBL at a Glance


Corporate Information

Corporate Governance

Here we present the spearheads of Eastern Bank Ltd who played an indispensable role from the very beginning till today.


Board of Directors | Management

Achievements

We are very much under the grip of this age of digitization and virtual reality. The market place, be it product or financial...

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Brand Communications

EBL's communication initiatives leverage its renowned logo introduced in 2003, the tri-colour mnemonic ...

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Vision, Mission & Values


Vision

To become the most valuable brand in the financial services in Bangladesh creating long-lasting value for our stakeholders and above all for the community we operate in by transforming the way we do business and by delivering sustainable growth.

Mission

  • We will deliver service excellence to all our customers, both internal and external.
  • We will ensure to maximize shareholders' value.
  • We will constantly challenge our systems, procedures and training to maintain a cohesive and professional team in order to achieve service excellence.
  • We will create an enabling environment and embrace a team based culture where people will excel.

Core Values

Service Excellence
  • We passionately drive customer delight.
  • We use customer satisfaction to accelerate growth.
  • We believe in change to bring in timely solution.
Commitment
  • We know our roadmap.
  • We believe in continuous improvement.
  • We do our task before we are told.
Openness
  • We share business plan.
  • We encourage two-way communications.
  • We recognize achievements, celebrate results.
Integrity
  • We say what we believe in.
  • We respect every relationship.
  • We are against abuse of information power.
Trust
  • We care for each other.
  • We share knowledge.
  • We empower our people.
Responsible Corporate Citizen
  • We are tax-abiding citizen.
  • We promote protection of the environment for our progeny.
  • We conform to all laws, rules, norms, sentiments and values of the land.

Company Milestones


2017 - 2018
  • March 17, 2017 EBL won the prestigious Best Retail Bank in Bangladesh award for 2017 consecutively for fifth times by The Asian Banker.
  • June 29, 2017 EBL was adjudged as the Best Bank in Bangladesh by FinanceAsia.
  • July 13, 2017 EBL repeated the performance in 2017 by winning Euromoney Best Bank in Bangladesh award for the second consecutive year.
  • September 26, 2017 EBL received Asiamoney Best Corporate and Investment Bank in Bangladesh Award for 2017.
  • December 28, 2017 EBL launched country's first Artificial Intelligence (AI) - based banking chatbot titled 'EBL DIA' (EBL Digital Interactive Agent) - where anyone can interact with through chatting with an AI-based Chat Robot on social media platform.
  • May 24, 2018 EBL received Asian Banker Transaction Awards-2018 in two categories: Best Cash Management Bank in Bangladesh and Best Trade Finance Bank in Bangladesh at China World Hotel in Beijing.
  • June 24, 2018 EBL has moved into its permanent home at 100 Gulshan Avenue, Dhaka. This is a state-of-the-art intelligent building and also an architectural landmark of the city.
  • July 18, 2018 EBL became Euromoney Best Bank in Bangladesh by repeating the performance in 2018 for the third consecutive year.
  • September 1, 2018 EBL has been recognized as a 'Superbrand' of the country for the year 2018-2020 by the Superbrands Bangladesh. This is the second time EBL has been adjudged with this award.
  • November 10, 2018 EBL won the gold award at the 'ICSB National Award for Corporate Governance Excellence 2017' in the 'Banking Companies' category by the Institute of Chartered Secretaries of Bangladesh (ICSB). This is EBL's third gold award in last five years.
  • December 08, 2018 EBL won 2nd prize of ICMAB's 'Best Corporate Award 2017' under Traditional Private Commercial Bank Category.
2010 - 2013
  • March 1, 2010 Acquired 60% shares of a brokerage house 'LRK Securities Limited' renamed afterwards as 'EBL Securities Limited' and was acquired fully in 2012.
  • April 4, 2010 Implemented 'Universal Banking System (UBS)', world's one of the renowned core banking solutions as a first bank in Bangladesh.
  • January 09, 2011 Incorporated 'EBL Asset Management Limited', a fully owned subsidiary of the Bank to do asset management i.e. managing mutual funds.
  • May 11, 2011 Centralized operations of EBL got Quality Management Systems Certificate as per ISO 9001: 2008
  • June 25, 2011 Adjudged the Best Financial Institution 2010 at the DHL Daily Star Bangladesh Business Awards.
  • November 25, 2011 Conferred Global awards for Brand Excellence in the category of 'Best Banking and Financial Services' by The Global Brand Congress.
  • November 28, 2011 Incorporated with HK authority 'EBL Finance (HK) Limited', the fully owned first foreign subsidiary of EBL.
  • July 19, 2012 Crowned Asia's Best Employer Brand Awards 2012 in the category of 'Best HR Strategy in line with business' by World HR Congress & Employer Branding Institute.
  • July 25, 2012 EBL CEO awarded 'CEO of The Year' by World HR Congress & World Brand Congress Hosted by Asian Confederation of Businesses.
  • October 1, 2012 Annual Report 2011 Awarded 2nd prize as 'Best Presented Annual Report Awards' by ICAB.
  • October 5, 2012 IFC awarded EBL the Best GTFP Issuing Bank in South Asia in 2012
  • March 22, 2013 EBL wins the Best Retail Bank in Bangladesh 2013 awarded by the Asian Banker.